EVALUATING THE EFFECT OF WORKLOAD, REWARDS, JOB SATISFACTION AND EMPLOYEE PERFORMANCE OF BANK EMPLOYEES IN PAKISTAN

Abstract

Banking system in Pakistan is facing challenges with the passage of time. Such challenges affect the employee’s work performance and results non-productivity. The purpose of this research is to evaluate the factors reward and work load to measure job performance as a mediator to further evaluate employee performance in bank. The methodology used in this research is quantitative. He population size is banking employees of Pakistan and sample size is 80. According to results, the highest reliability shown in this research is Job satisfaction (Cronbach alpha is 0.775) which is a mediator variable. This shown the relationship between independent variables reward and job satisfaction are significant to mediator and relationship between mediator and dependent variable employee performance is also shown significant, the overall model is significant. Hence as per results, reward and work load significantly impact on job satisfaction of employee which leads to employee performance.