IMPACT OF ABUSIVE SUPERVISION IN SUPPLY CHAIN INDUSTRY

Abstract

Abusive supervision, which refers to the persistent use of aggressive verbal and non-verbal actions by supervisors towards their subordinates, has become a significant issue in corporate contexts, specifically in the supply chain industry. Therefore, this study develops a unique framework consisting of three direct relationships to analyze the interaction of Abusive Supervision with Job Satisfaction, Workplace Deviance and Work-family Conflict. The data was collected through questionnaires distributed among employees working in several supply chain companies of Pakistan. A total of 168 useable responses were available for statistical analysis with SPSS software and Smart PLS software. The study constantly finds that supply chain workers who are supervised in a harsh way are less likely to be satisfied with their jobs, more likely to break the rules at work, and more likely to have problems between work and family. The study also found a strong and positive link between supply chain experts who were abused at work and problems with their families at home.