IMPACT OF INADEQUATE STAFFING ON WORK-LIFE BALANCE IN INSURANCE SECTOR OF PAKISTAN

Abstract

Since Pakistan has a struggling economy, low literacy rate, limited job opportunities and a feudal mindset of employers, it is a challenge for employees to acquire jobs with desired work culture. This lack of positive work culture often induces stress in employees that affects them mentally and physically. To create a balanced work-life environment, organizations need to assess their existing work culture and their approach towards inadequate staffing. This study extensively evaluates the impact of inadequate staffing in the fast paced financial sector of Pakistan caused by budget constraints, hiring freeze, downsizing, organizational culture and voluntary termination on existing employee’s work-life balance. Stress is known to cause mental and physical illnesses which are why organizations need to prioritize the wellbeing of employees by reviewing their policies. The purpose of the study was to give a thorough investigation of the potential causes of employees' unbalanced work and personal lives. The information was gathered through survey questionnaire from a fast paced insurance company that was working under tight deadlines. Using SPSS, the obtained data was examined to reveal that factors like organizational culture have a significant impact on employees' work-life balance, whilst others like voluntary termination have a less significant impact. However, budgetary constraints, hiring freezes, and downsizing do not directly affect employees' ability to balance work and life. Therefore, organizations must concentrate on their culture in order to foster a compassionate and supportive work environment for their employees.