AM I A VICTIM? DOES EMOTIONAL INTELLIGENCE REGULATES ORGANIZATIONAL JUSTICE AND JOB INSECURITY LEADING TO JOB SATISFACTION?

Abstract

The research has understood the relationship between emotional intelligence and job satisfaction with organizational justice and job insecurity as the mediating variables in the telecommunication sector of Pakistan. The findings suggest that individuals with a higher degree of job emotional intelligence tend to have higher level of job satisfaction. This is especially important keep in mind the mediating variables. The results suggest that individuals with a higher appraisal of emotions tend to have positive perception of organizational justice, which leads to decrease in, job insecurity and increase in job satisfaction. The study has used quantitative method of study to infer the results and draw conclusions. Based on the results it is strongly suggested that organizations in Pakistan specially the HR department needs to have programs and policies designed keeping in mind the emotional quotient of employees since it has a direct impact on their overall job satisfaction. Factors such as perception of organizational justice and job insecurity can also be handled in an amicable and positive manner by employees who have higher level of emotional intelligence. Therefore, EI can have a major role in the overall wellbeing of an organization.